FAQ

What boxes do you offer?

How do the meal boxes work?

How do I store the meals from Simple Feast?

How do I know what is in the meals?

How long does it take to prepare the food?

Can I choose my own Vegan meals?

Is it possible to order gluten free meals?

How do I skip an upcoming delivery?

How do I pause my subscription?

How do I cancel my subscription?

What do I commit to with a subscription?

Why do you only offer subscription?

How do I make changes to my subscription?

How do I update my payment information?

Can I choose which day I want my box delivered?

How do I skip an upcoming delivery?

What do I do if I live in a gated community or have a locked stairway?

When do you deliver my box?

What if I haven’t received my box?

Do you deliver to all of Denmark?

How to sort the packaging for recycling

What are the thoughts behind Simple Feast’s choice of packaging?

How do I sign up for the reuse box?

What is the difference for me when choosing the reuse box vs. the cardboard box?

What if I forget to put the reuse box out on Sundays?

How do you clean the reuse box?

What happens if I lose the reuse box?

What happens if the reuse box is damaged?

Can I get my food delivered in the reuse box if I'm going away to my holiday home for the weekend?

Are there any costs involved when I sign up for the reuse box?

Can I stop getting my meals delivered in the reuse box?

What if I haven't received the reuse box?

Which materials are used to make the reuse box?

What is the shipping price on Essentials?

What is the deadline for ordering Essentials?

How does a subscription on Essentials work?

For how long do Essentials products stay fresh?

How do I make changes to my Essentials subscription/order?

Do I need to have a subscription to Essentials?

How do I store the Essentials products?

How is my Essentials box delivered?

Why is there a minimum purchase limitation on Essentials?

How can I see what the Essentials products contain?

Who can I invite?

When will my friend and I receive the discount?

Can I activate the discount even though I already use another discount code?

How many friends can I invite using the referral program?

Which products can I use the discount on?

Which products can I use the discount on?

Which email address should I use in order to claim the discount?

Which active discount codes are available?

Can I use the discount code on all of the mealkits, including essentials?

Am I obliged to buy 4 mealkits with the discount code?

What do you mean with up to 600 SEK in discount?

Can I combine the offer with other discounts?

I'm already a customer. Can I use the discount code?

Why do I need to enter a subscription?

Inkluderar erbjudandet Comfort Food?

How do I cancel my delivery?

How long is the discount codes available?