FAQ

What boxes do you offer?

Do I need to worry about the coronavirus when I order your meal boxes?

How long does it take to prepare the food?

How do I store the meals from Simple Feast?

How do the Meal Boxes work?

How do I know what is in the meals?

Can I choose my own Vegan meals?

Is it possible to order gluten free meals?

How do I skip an upcoming delivery?

How do I make changes to my subscription?

How do I cancel my subscription?

Why do you only offer subscription?

What do I commit to with a subscription?

How do I pause my subscription?

How do I update my payment information?

Can I choose which day I want my box delivered?

How do I skip an upcoming delivery?

When do you deliver my box?

What do I do if I live in a gated community or have a locked stairway?

What if I haven’t received my box?

Do you deliver to all of Denmark?

Can I leave the cardboard box for you to pick up at my next delivery?

How to sort the packaging for recycling

What are the thoughts behind Simple Feast’s choice of packaging?

How do I store the Essentials products?

How is my Essentials box delivered?

Do I need to have a subscription to Essentials?

How do I make changes to my Essentials subscription/order?

Why is there a minimum purchase limitation on Essentials?

What is the deadline for ordering Essentials?

For how long do Essentials products stay fresh?

How can I see what the Essentials products contain?

What is the shipping price on Essentials?

How does a subscription on Essentials work?

Who can I invite?

When will my friend and I receive the discount?

Can I activate the discount even though I already use another discount code?

How many friends can I invite using the referral program?

Which products can I use the discount on?

Which products can I use the discount on?

Which email address should I use in order to claim the discount?

Which active discount codes are available?

What do you mean with up to 250 SEK in discount?

Am I obliged to buy 3 mealkits with the discount code?

Can I combine the offer with other discounts?

Can I use the discount code on all of the mealkits, including essentials?

I'm already a customer. Can I use the discount code?

Why do I need to enter a subscription?

Inkluderar erbjudandet Comfort Food?

How do I cancel my delivery?

How long is the discount codes available?

How do I sign up for the reuse box?

What is the difference for me when choosing the reuse box vs. the cardboard box?

What if I forget to put the reuse box out on Sundays?

How do you clean the reuse box?

What happens if I lose the reuse box?

What happens if the reuse box is damaged?

Can I get my food delivered in the reuse box if I'm going away to my holiday home for the weekend?

Are there any costs involved when I sign up for the reuse box?

Can I stop getting my meals delivered in the reuse box?

What if I haven't received the reuse box?

Which materials are used to make the reuse box?