Are there any costs involved when I sign up for the reuse box?

The reuse box is free if you are a customer and have an active subscription. If you cancel your subscription or pause it for four weeks while you have the reuse box, we will pick it up. If you have received a minimum of five deliveries - whether it is in the new box or in a cardboard box - the pick up is free. If you have not received five deliveries, we charge a fee of DKK 50 for picking up the box. In the event that you lose the box while it is with you, we charge a fee of DKK 400.