Frequently Asked Questions

I have some dietary restrictions. How can I be sure your meals are safe for me?

Do I need to worry about COVID-19?

How long does it take to prepare a meal?

What cookware should I have at home to prepare Simple Feast’s meals?

What ingredients will I need to have on hand?

How should I store my meal box when it's delivered?

How is the Simple Feast meal box packaged?

Where can I find the cooking instructions for my meal box?

Can I select my own meals?

Cooking and Serving Instructions

What’s in a Simple Feast meal box?

How do I skip an upcoming delivery?

How can I pause, change or cancel my subscription?

Why do you only offer subscriptions?

How can I update my payment information?

How does the Simple Feast subscription work?

How do I update my payment information?

How can I skip or change an upcoming order?

I haven’t received my delivery, what should I do?

What do I do if I live in a gated community or have a locked stairway?

When does my Simple Feast meal box get delivered?

Who can I invite?

When will my friend and I receive the referral discounts?

Can discount codes be combined?

How many referral discounts can I earn from inviting friends?

What products can I use the referral discount on?