What do I do if I live in a gated community or have a locked stairway?
If delivering to you requires special instructions to the driver, please include them in the designated field when entering your address. Our drivers will utilize these instructions when delivering your meal box to you. If the driver cannot acces your address or building, they will attempt to contact you via your registered phone number to resolve the issue. If they cannot get a hold of you, they will attempt to deliver again at the end of their route.